The Zapt Platform's indoor/outdoor mapping and location technologies enable a new generation of apps/web apps capable of inferring guests' needs based on their location, helping them with innovative features, unprecedented features of accessibility and security and, at the same time, providing strategic location data and feedback for managers.
With the resources of the Zapt Platform, it is possible to make available in just 2 (two) months:
Ultra interactive maps: in 2D or 3D, multi-language, encompassing the buildings and even the surroundings and parking lots, with all rooms, attractions and service stations geolocated,
Flexible searches with a face-to-face focus: psearch for activities, attractions, services and rooms by text or voice in natural speech (Ex.: “where can I find the nearest bathroom?”, “where is there something to eat?”), generating a carousel of results ordered by the proximity of the guest, and instantly displayed on the map
"Private Waze": map routes assisted by different “outdoor/indoor” maps, in multiple buildings/floors, with “turn-by-turn” guidance to any desired destination and using physical signage as a reference (e.g., “go straight to the gatehouse” The one in building X”, “turn into corridor 3”, …)
universal accessibility: differentiated routes for wheelchair users, distinction of accessible restrooms and option of a specialized app to allow the autonomous movement of the visually impaired even with total loss of vision. Look Zapt Guide for Visual Impaired People.
Marketing/Proximity Sales: Lock screen notifications with information, suggestions and offers based on the guest's physical context – received when entering or leaving a sector of the hotel or resort. All 100% GDPR compliant.
“I need help” option: sending the guest's location on the complex's map to the nearest attendant.
Gamification with geolocation “Pokemon Go Indoor”: guest engagement with “coupon collections or playful characters” on the map, entertaining and promoting visitation to all sectors of the hotel or resort.
Functionalities "aware of the context” (indoor location) that open a new level in a digital concierge:
Simplified update with autonomy: portal for the hotel/resort itself to update its maps, points of interest, alerts by proximity, guided tours and routes, among others, with the release of new versions for all channels, with one click.
Same Solution in Multiple Channels: maps accessible as a web app using customized QR Codes, pluggable to the hotel/resort's official app via SDK, embeddable in totems and/or websites – automatically adapting to any screen size and type of interaction.
Zapt Positioning allows you to enable monitoring of one adult by another on maps, as long as permission is given and they are using the hotel/resort app.
Another great convenience for families is being able to reliably and safely monitor their children and seniors – including receiving alerts in the event of absence and receiving notifications when they press a “I Want Help” button.
For this second use case, Zapt Tech suggests attaching Tags wearable to those monitored, and the installation of complementary infrastructure to the Zapt Positioning, suitable for this type of monitoring. Learn more by knowing the product Zapt People & Asset Tracking.
As guest engagement with digital concierge increases, hotel/resort managers gain valuable indicators such as heat maps, generated from Big-Data of location, which bring graphic summaries of the historical flow of visitation of all, allowing time filters and generation of profiles, among other indicators.
Zapt Tech's ultra-interactive maps adapt to any totem model. When viewing a route on the totem, users receive a QR Code that allows them to capture the route in a web app for immediate assistance in navigating to the desired destination.
| Maps | Positioning | |
|---|---|---|
| Ultra interactive maps of the surroundings, all buildings and floors, contemplating points of interest and routes. |  | |
| Ultra flexible search by services and attractions, indexed by category and Tags, using text or voice. | | |
| Carousel search results of cards instantly georeferenced on the map. | | |
| QR Codes and/or totems routes to desired destinations, with preview including floor transition and accessibility options. | | |
| Maps that are easy to update independently, can be released with one click for access via QR Codes, apps via SDK, totems of different sizes and web-site. | | |
| Maps as a management platform, allowing the spatial visualization of indicators linked to spaces (eg visitation, number of incidents, etc.) | | |
| Guest positioning (“blue dot”) via exclusive Zapt Tech inertial technology, which does not require beacon infrastructure. | | |
| Top-of-the-line (“blue dot”) positioning with beacon infrastructure, recognized via iOS and Android app (white-label and SDK apps available). | | |
| "Pokemon go indoor" style gamification, with hunting for characters, coupons or objects on the maps, being able to reward when the card is filled. | | |
| Offers by proximity, with alerts and promotions sent as guests enter certain sectors. | | |
| Thematic guided tours with universal accessibility (audioguide, text and map) | | |
| Location intelligence: guest movement statistics, with heat maps and other analytics. | | |
| Among dozens of other features… | ... | ... |
To get the most bang for your buck from innovative indoor location technologies, also check out Zapt Tech's advanced solutions.
Zapt Tech has the 1st Brazilian app 100% capable of guiding the visually impaired with audio description of the surrounding environment, obstacle alerts and completely accessible interaction!
Monitor guests, children, the elderly and disabled, employees and assets in general, such as shared equipment, optimizing processes such as security, cleaning and service.
Contact us to find out how Zapt Tech can benefit your business
São Paulo – (11) 3090 2841
Belo Horizonte - (31) 3181 0708
WhatsApp – (11) 94336-8326
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