Museum 4.0

Next Generation Digital Guides with Location & Artificial Intelligence ChatGPT!
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Museums in the 21st Century: The Definitive Digital Guide.

  • The ability to enrich a museum visiting experience is an indisputable quality of good guides. With creativity and notorious knowledge, a good guide guides, informs and entertains visitors, increasing their satisfaction and the chances that they will return.
  • But still, many visiting groups prefer to explore museums on their own, to preserve their privacy. Others dispense guides for economy, when it is a paid service, or for lack of convenience when there are no vacancies or adequate pre-scheduled times.
  • Mobile apps could bridge this gap, acting as digital guides. However, when they exist, they have been conceived without location intelligence and with little interaction, as mere content repositories insufficient to improve face-to-face experience.

Zapt Tech unified its Innovative Indoor Location Technology to ChatGPT Artificial Intelligence enabling the first audio guide app/web app with interactive AI on the market! The precise location of the visitor provides their context, used by the digital guide to immediately narrate what is in front of them and interact at a high level with complements, doubts, suggestions, personalized tips... in any language! not to mention us playful maps with routes, engagements with gamification , and more.

Maps with attractions and services locator, by QR Code, App and Totem

With the resources of the Zapt Platform, it is possible to make available in just 2 (two) months:

Ultra interactive indoor maps: richly illustrated, in high definition and multi-language, encompassing works, services, cafeterias and stores.

Flexible searches with a face-to-face focus: psearch for activities, attractions and services by text or voice, in natural speech (ex.: “where can I find work X?”, “where is there something to eat?”), generating a carousel of results ordered by the proximity of the visitor and instantly displayed on the map

"Private Waze": User's position and routes on the indoor map with “turn-by-turn” guidance to the work of interest.

universal accessibility: differentiated routes for wheelchair users, extensive use of audio for research and route guidance.

Audio guided tour, maps and AI guide, with automatic content by proximity

Unlimited audio guided tours (audioguide), , with multiple stops, accompanied by information automatically displayed by proximity, for maximum convenience – followed by an intelligent interaction that can answer any question in a personalized way and in any language (ChatGPT).

Proximity alerts: Lock screen notifications with information and suggestions based on the visitor's physical context – received when entering or leaving the museum floor or sector. 100% GDPR compliant.

“I need help” option: the visitor can share their position on the map to call the attendant or security nearby.

Gamification with “Pokemon Go” style geolocation and “Santiago de Compostela Pilgrim Credential”: engagement of visitors with “playful collections” on the museum map, entertaining and promoting visitation to all its spaces and attractions.

Functionalities "aware of the context” that open a new level in a digital guide:

Portal for Autonomous Maintenance

Simplified update with autonomy: portal for the responsible administration to update the museum map, its points of interest, proximity alerts, guided tours and routes, with the release of new versions for all channels, with a single click.

Same Solution in Multiple Channels: maps accessible as a web app from customizable QR Codes, in the official site app via SDK, when available, on totems and websites – automatically adapting to any screen size and type of interaction.

Data intelligence for tourism 4.0

As visitor adherence increases, museum managers gain valuable indicators for your understanding of audience behavior, in the form of heat maps that summarize the entire historical flow of movement.

Totems with Maps and QR Code for “Eu Tevo” Routes

Zapt Tech's ultra-interactive maps adapt to any totem model. When viewing a route on the totem pole, visitors view a QR Code that allows them to capture the route in a web app for immediate assistance in navigating to the desired attraction.

Modular solution for all sizes

MapsPositioning
Ultra interactive maps encompassing the surroundings and indoor floors, encompassing all points of interest and routes.
Ultra flexible search by services and attractions, indexed by category and Tags, using text or voice.
Carousel search results of cards instantly georeferenced on the map.
Routes from QR Codes and/or totems to desired attractions, with preview including outdoor/indoor transition and accessibility options.
Maps that are easy to update independently, can be released with one click for access via QR Codes, apps via SDK, totems of different sizes and web-site.
Maps as a management platform, allowing the spatial visualization of indicators linked to spaces (eg visitation, number of incidents, etc.)
Positioning (“blue dot”) of the visitor via exclusive IPS (Indoor Positioning) algorithms that locate him on the indoor maps.
Gamification style “pokemon go and cartela santiago de compostela”, with hunting for characters, coupons or objects on the museum maps.
Information and offers by proximity, with alerts sent as visitors enter certain sectors.
Thematic guided tours with universal accessibility (audioguide, text and map)
Location intelligence: statistics of audience movement in heat maps and other analytical indicators.
Among dozens of other features!

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Make the Most of Location Intelligence!

To get the most bang for your buck from innovative indoor location technologies, also check out Zapt Tech's advanced solutions.

Zapt Guide for Visual Impaired People

Zapt Tech has the 1st Brazilian app 100% capable of guiding the visually impaired with audio description of the surrounding environment, obstacle alerts and completely accessible interaction!

Zapt People & Asset Tracking

Monitor visitors, children, the elderly and disabled, employees and assets in general, such as shared equipment, optimizing processes such as security, cleaning and service.


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Contact us to find out how Zapt Tech can benefit your business

São Paulo – (11) 3090 2841

Belo Horizonte - (31) 3181 0708

WhatsApp – (11) 94336-8326
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