The internet of things and its impact on retail

The internet of things is already part of people's daily lives and its importance tends to increase significantly in the coming years. It is basically the connection between objects and, from these, to the internet, ... read more

5 problems of pre-digital retail

One of the most traditional retailers in the United States, Toys “R” Us announced in early 2018 that it will close and sell all its stores. With 70 years of... read more

Loyalty customers: Check out 3 innovative tips here

In addition to attracting new consumers, retaining customers is also usually one of the goals of every business owner, and technology can be a strong ally in this process. After all, she... read more

Indoor positioning system: understand what it is and its advantages!

Have you ever heard of indoor positioning system? It is a system that has been widely used by department stores in the retail market, hospitals, malls, among other types ... read more

After all, how to apply location marketing in my company?

Mass media, such as television, radio and internet, are great for promoting a company and strengthening a brand. However, these advertising approaches are quite comprehensive and ... read more

Competitive intelligence: 3 tips to get ahead of the competition

Competitive intelligence is, basically, what its name implies: applying intelligent management to anticipate market requirements and needs. However, in practice, it's not so... read more

Digital technologies as enablers of innovation in retail 4.0

The concept of enabling technologies is based on the radical changes that a digital interface can bring to the population. Due to this, it becomes possible to accelerate development and create... read more

How to provide unforgettable customer service

When we talk about the most important processes for the loyalty of a company's customers, the quality of customer service is a fundamental point. After all, the way the... read more

Trends in the localization market for retailers

When we talk about technologies for the sales sector, it is common for people to immediately think of e-commerce. But brick-and-mortar businesses can also benefit from new technological solutions in the ... read more

Usability in physical stores: how to make your business more accessible to the customer

The concept of usability refers to the measure of quality that a user has when interacting with a product or system. Although it is mostly used to underpin the design... read more

3 technologies to improve the customer experience in physical stores

Have you ever heard of cybridism? In general terms, it is a concept developed by the writer Martha Gabriel who considers that the Internet of Things has made the ... read more

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